Chatbots have become very popular and are being used in customer service by organizations from different sectors observed by Bahaa Abdul Hussein. A chatbot is an AI program that can interact with customers just as a human device. Using chatbots […]
The insurance business has become competitive and insurance companies need to do more to succeed stated by Bahaa Abdul Hussein. It is important for insurers to offer a better user experience to win over customers. Personalization is one such way […]
Blockchain technology has emerged as a game-changer across various industries, promising unparalleled levels of transparency and efficiency observed by Bahaa Abdul Hussein. In the realm of insurance, where trust and reliability are paramount, blockchain holds the potential to revolutionize traditional […]
Telematics stands for the use of telecom and informatics noted by Bahaa Abdul Hussein. Used in the automobile industry, telematics allows for monitoring vehicles by collecting comprehensive data from it all times. Telematics is now being used for automobile insurance, […]
Claims processing is a key function in insurance stated by Bahaa Abdul Hussein. This is the point where claims can get rejected, leading to dissatisfaction. It is also the stage where fraudsters try to trick the system and get fraudulent […]
In recent years, the insurance industry has undergone a remarkable transformation driven by technological innovations observed by Bahaa Abdul Hussein. This transformation, often referred to as Insurtech, has revolutionized traditional insurance practices, leading to enhanced efficiency, improved customer experiences, and […]