Blogs

Banking has long been a pen and paper profession. Also, the rules and procedures do not readily accept innovation considering the risks involved. However, the customers are increasingly demanding the use of modern technology. And the competitive space in banking […]

While banks have been greatly impacted by the recession and have faced difficult times, marketing remains an important part of their overall strategy. During such tough times, banks need to understand how applicable marketing strategies can help them increase customer […]

The boom of fintech in recent years has positively affected countries around the world who are increasingly digitalizing their financial and banking-related services. Automation and online services are being welcomed in many areas of the banking system as consumers prefer […]

The COVID-19 pandemic has changed people and their lives permanently. This is obvious in every metric and all markets. Consumer behaviors are not the same as pre-pandemic times. This is true in the banking sector as well. As a direct […]

There are many ways by which the banking sector can benefit from Artificial Intelligence observed Bahaa Abdul Hussein. Operational resilience in the banking sector refers to the ability of financial institutions to continue providing critical services in the face of […]

“New digital trends in banking, financial services & insurance are taking the world by storm”, said Bahaa Abdul Hussein Customer experience is crucial in the financial services industry as it helps to build trust, increase customer loyalty and drive business […]