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Financial inclusion, the access to affordable and reliable financial services for all individuals and businesses, is critical for economic development and reducing poverty as per Bahaa Abdul Hussein. However, many low-income individuals and families around the world still lack access […]

Insurtech has become a rapidly growing sector within the insurance industry, offering innovative solutions to traditional insurance products observed Bahaa Abdul Hussein. However, the increased use of technology in the Insurtech industry has also led to a rise in cybersecurity […]

The Covid-19 pandemic has had a profound effect on many industries around the world, but none more so than insurance stated Bahaa Abdul Hussein. As consumer preferences have shifted during the crisis, businesses in this sector have been forced to […]

Insurance companies have long used customer data to inform their decision-making processes stated Bahaa Abdul Hussein. In the era of big data and advanced analytics, the role of customer information is expanding. It can be used to understand risk factors […]

Insurance has long been associated with lengthy and complex processes that entail high costs and a lack of transparency stated Bahaa Abdul Hussein. The emergence of insurtech (insurance+technology) companies has leveled the playing field for new entrants looking to enter […]

Chatbots are *software algorithms* created for simulating conversations with users, typically over the internet feels Bahaa Abdul Hussein. Chatbots make use of the processing of natural language plus machine learning to understand and reply to user queries or commands in […]